In this post, we'll walk through all the steps needed to create CTAs for WhatsApp. This can be useful for the customer to share on WhatsApp anything you would like them to share. For example, let's assume you'd like your customer to share a specific achievement they recently completed on their WhatsApp.
1. Prepare WhatsApp CTA Link:
- WhatsApp CTA links enable users to share predefined messages.
- Use the URL `https://api.whatsapp.com/send?phone=&text=` and append the encoded text for a personalized message.
2. Encode Text for WhatsApp Message:
- To encode your text, use an online tool like this one to ensure proper formatting and compatibility with URLs.
3. Example WhatsApp CTA:
- Implement a call-to-action button in your email campaign and link it to:
https://api.whatsapp.com/send?phone=&text=Encoded_Text_Here
- When users click the CTA, it directs them to WhatsApp with the encoded message ready to be shared.
Here there is an example of how it would look:
- Click here to share your achievement on WhatsApp (https://api.whatsapp.com/send?phone=&text=I%20won%20a%20gold%20medal%F0%9F%A5%87)
Let us know if there’s a specific use case you’re trying to create in CIO but having trouble with, we will be happy to help!