Everything you need to know about this community
Hi everyone, Welcome to the Community! We wanted to get a rolling post started where people can introduce themselves. Nothing formal - just a quick hello so that we can all start making connections as we contribute to the Community over time. Us first! Whenever you see a post or response from “Customer.io”, it will be written by any one of a number of wonderful people on our Support, Success, Product, or Marketing teams. We’re looking forward to interacting with you!
Hello and welcome! Thanks for signing up to the Customer.io Community, it’s great to have you on board! We have created this space for Customer.io users to collaborate, connect, learn, and share their tips and tricks with each other. It’s important to us that everyone who wants to get involved can do so in a safe space, and that everyone knows what to expect when they join. For that reason, we’ve created some basic guidelines for your actions in the Community. Your participation is subject to these, and our Moderators will hold everyone to the same standards. Show PatienceIn order to create a Community that is as rich and full as possible, we have a lot of places where our users can interact with us and each other. Plus, everybody seems to have full schedules these days! This means that your question may not be answered immediately, but please be assured that notifications have gone out to the right people and your question will be addressed as soon as possible. Please don’t ask the sa
Customer.io has acquired Gist, an in-app messaging solution that lets you display embedded experiences such as welcome messages, feature announcements, and carousels within mobile and web apps. In our research about building in-app messaging functionality, we learned our customers want them to be:Consistent and reusable across mobile and web. Easy to design to meet brand guidelines, so the notifications match your app. In workflows alongside emails, push notifications, SMS, and webhooks. Gist was designed the way Customer.io would build in-app messaging.When we first learned about Gist, we saw a standard of quality and craft that’s rare in early companies. We saw mutual customers already leveraging the product alongside Customer.io’s segmentation to target in-app messages. While there’s still more integration work to do, we’re thrilled to be able to accelerate how quickly we’ll bring you in-app messaging functionality. Our philosophy at Customer.io has always centered around giving you
New to the Community? Here's everything you need to know!Getting started
Is this your first visit to our lovely company community? Welcome! We’re super happy to have you here! What are we doing here?First things first, what are we actually doing in the Customer.io community? Well, our community is meant to be useful for both new and veteran customers, your level of expertise does not matter. That’s the beauty of our little community here, we have a TON of expertise circulating daily about our platform, best practices, and use cases—It really is an endless list of possibilities. As we’re writing this in July of 2022, our Community is quite new. We’ve got big plans for continually adding more and more valuable content though, and hope that you’ll become a regular contributor here! 5 tips to ask your question the right wayAsking questions is not rocket science... you think? If you ask your question the right way, you will get better answers, faster. Here are some tips:1. Before you ask, search first!Make use of our awesome search function. 🔎 Always to be foun
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