Introduction
Managing and overseeing email drafts in your marketing automation campaigns can often present challenges. While you can easily see the counts for your sends, opens, clicks, and all other engagement actions, draft counts are not readily available in the dashboard. Though there isn’t a direct tool within the platform that offers this functionality, there is a simple workaround that can help.
Solution
A straightforward workaround exists to solve this issue. By heading over to the 'Deliveries & Drafts' section, you can filter the existing draft list by the corresponding campaign. Once these drafts have been filtered and compiled, simply click on the 'Export to CSV' button. This action generates a downloadable Excel file. Upon opening this file, you’re provided with a compiled list of the drafts, and more importantly, a count of the total number of drafts within the campaign.
Conclusion
Even though Customer.io may not offer a direct tool to count draft emails within a campaign, the workaround mentioned solves the problem effectively. Stay tuned for more such solutions and tips to enhance your experience with Customer.io.
