I have created an Appointment object within customer.io and hoped to send a person various touchpoints based upon the appinment data. Things like reminders, etc. It doesn’t appear to me that customer.io can use object data in campaigns. Is that correct?
A person may have multiple appointments in various stages of the campaign.
Best answer by Ramy
Hello!
Thank you for posting to our Community; I hope my reply here finds you well!
To directly answer your question, you can reference objects in liquid by their type. By default, this means you’d use {{objects.companies}}. But, if your objects were called something like appointments, you’d use {{objects.appointments}}. With that said, it is important to keep in mind that:
We go over Using Objects in Liquid in this section of our Documentation: Linked Section. We also have an introductory guide to Using JSON Dot Notation in Customer.io in this section of our Docs: Getting Started with JSON.
I hope this helps answer your question!
Best,
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