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Xsell / Upsell based on product size

  • May 29, 2023
  • 1 reply
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Z

Hi,

I have a question regarding displaying xsell / upsell products based on purchases (or view event). We would like to create a campaign where we could display xsell products to what the customer has already bought. “You bought this, people are also buying these products with this one”. Specifically we would like to connect to the size of the product itself. Within the events - specifically in the product name, we do have the size of the product mentioned. 

Is there a way (maybe similar to abandoned cart products) to display these kind of xsell / upsell products? 

Or in general is there any way to work within customerio with xsell / upsell campaigns?

Thank you.

Best answer by Felix

Hey Zuzana,

yes there is a way. You have to define the recommeded products that you want to show first:

You can either caclulate the recommended products outside of CIO and then import them, like recom_product_1_name or recom_product_1_id and more information about the product.

 

you can also calculate/ create a logic inside CIO, by either …

Creating a campaign that updates a person’s profile based on their last purchase, e.g. if last_ordered_product_id = 12345 & last_ordered_product_size = 46 then update attribute recom_product_1_id to 98765

or

using Liquid directly inside the message with the same logic as above.

 

You can also check out collections to work only with product_ids.

All the above depend on how much different products you have and how many sizes. This gets really fast, really complex 🙂

 

Hope that helps,
Felix

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    Felix
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    • May 30, 2023

    Hey Zuzana,

    yes there is a way. You have to define the recommeded products that you want to show first:

    You can either caclulate the recommended products outside of CIO and then import them, like recom_product_1_name or recom_product_1_id and more information about the product.

     

    you can also calculate/ create a logic inside CIO, by either …

    Creating a campaign that updates a person’s profile based on their last purchase, e.g. if last_ordered_product_id = 12345 & last_ordered_product_size = 46 then update attribute recom_product_1_id to 98765

    or

    using Liquid directly inside the message with the same logic as above.

     

    You can also check out collections to work only with product_ids.

    All the above depend on how much different products you have and how many sizes. This gets really fast, really complex 🙂

     

    Hope that helps,
    Felix

    More questions? Shoot me a message by clicking on my name. We are a certified customer.io agency. Happy to help!

    Reply


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