Capable Health is a software platform that empowers developer and product teams to build healthcare apps with a low-code solution.
Here are three methods for sending data from Customer.io to Capable Health either directly or via Freshpaint.
- Use the “Send/Receive Data via Webhook” action in Customer.io to update data or trigger actions in Capable Health via their API
- Capable Health’s API let’s you make changes in Capable Health from a third party tool.
- Those actions include things like starting a conversation, updating a patient or provider, or retrieving products.
- The “Send/Receive Data via Webhook” action in Customer.io let’s you make these API calls and save response data to a person’s profile to it can be used for segmentation or message personalization
- Capable Health’s API docs: https://docs.capablehealth.com/reference
- “Send/Receive Data via Webhook” action in Customer.io: https://customer.io/docs/webhooks-action/
- Send message metrics to Freshpaint with Reporting Webhooks
- Setting Customer.io as a Freshpaint Source uses Customer.io’s Reporting Webhooks to send message metrics to Freshpaint
- Freshpaint docs: https://documentation.freshpaint.io/data-management/sources/customer.io
- Customer.io guide on Reporting Webhooks: https://customer.io/docs/webhooks/
- Send message metrics and attributes to a Data Warehouse
- If you need to send more than message metrics — like attribute or people data — you’ll want to use a data warehouse sync.
- Here’s an overview on how data warehouse sync works: https://customer.io/docs/data-warehouses-intro/