Question

Whatsapp messages reaching USA numbers but not other countries

  • 25 January 2024
  • 1 reply
  • 21 views

Heya community! Thanks in advance for any help! My Whatsapp campaign is successfully sending to numbers in the USA but I am receiving a Twilio 63016 for other countries (UK, Sweden). I’ve tried deleting and replacing the approved message in Twilio to no avail. Not sure what else to try!


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Hi @pilot_team 👋

Aaron here from the Customer.io support team. Just wanted to give you a quick reply that we received your ticket (84514) and will be following-up with you there via email shortly. Thank you for your patience!

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