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Question

Variable in WhatsApp CTA

  • 22 January 2024
  • 1 reply
  • 70 views

Hi, I have an approved WhatsApp template which contains a button that calls a link with a variable query param. How can I use the event data to call the link? I know how to handle variables in the message, but I can't find the link in customer.io content message editor.

Thanks

Felix
  • Novice
  • January 23, 2024

Hey Sergio,

you can normally insert event data with “event.” so e.g. {{event.query_param_link}}. But I am not sure if I got your correctly. What exactly is the setup? You send an event to CIO that triggers the whatsapp message?

Best,

Felix


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