We’re currently triggering a MMS from Twilio that includes a VCF file that we’d like to move to customer.io. Unfortunately, the customer.io interface only allows for images, even from the linked asset URL. Is there any workaround that people know of? We’ll probably do a webhook to trigger this specific message if not, but would ideally like to stay all in platform if possible.
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Sending vcf file via Twilio
Best answer by Ryan_cio
Hi Andrew,
Thanks for reaching out!
Generally speaking we only support functionality for sending images with MMS messages, which could be why the UI doesn’t reflect this accurately. Happy to hear that the message was actually sent though - can you confirm if Twilio shows the sent status correctly?
I’m going to have a colleague do some testing around this later today to see what we can find out here!
Thanks,
Ryan
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