Does customer.io have functionality that allows us to either loop through an array of phone numbers passed through in an event for the to: recipient for the text blast, OR some way of “bcc texting” like email does?
We are able to send out bulk announcements and updates via email via this bcc functionality, but wondering what the equivalent way to do this for sms/text messages is...
Hi there,
Byron here from the Customer.io tech support team. We don’t currently support sending a single SMS to multiple phone numbers and the SMS to field will only accept a single phone number formatted for SMS.
Instead, you would want to trigger the message for each profile that contains their phone number as a profile attribute, or from an individual event.
since the event is passing an array of phone numbers, is it possible to join this data to a query of people by their phone_number attribute we have on the people object?
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