I am migrating from Expo Notifications to customer.io in my React Native app, where unread badge counts already work. I don’t see any documentation on customer.io about the badge count. Expo requires me to manually manage the count as a background task. I sent myself a test customer.io push notification, but the badge count doesn’t update. My expo background task also doesn’t seem to pick up the customer.io push notification.
At the moment, our SDKs don’t handle this.
For iOS, we only support values from badge in payload. If you want to set custom value/increment number manually, you can do it by adding code as suggested in this answer.
We have an open request for a feature like this that our team is tracking feedback on and I have upvoted it on your behalf so that our product team knows this is something that would be useful to you.
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