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Remove someone from a campaign journey?

  • October 15, 2023
  • 1 reply
  • 257 views

As there is no way to check the reply status in an email at customer.io. How can I remove a contact that has entered the workflow and replied to me (will do it manually email-wise)

Best answer by SuperNat

Jumping in, if you would like to remove a profile from a Journey, you can view their journey and click on End this journey to manually remove them. Here's a quick example:

Screenshot-2023-08-24-at-2-04-08-PM.png

I do hope this was helpful! 

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  • Community Manager
  • 40 replies
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  • October 15, 2023

Jumping in, if you would like to remove a profile from a Journey, you can view their journey and click on End this journey to manually remove them. Here's a quick example:

Screenshot-2023-08-24-at-2-04-08-PM.png

I do hope this was helpful! 


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