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API call to trigger Push Notification

K

Hi Community! Is it possible trigger a call to your API from my backend to trigger a push notification?

Best answer by ljho

Hi @kimberly01, we recently extended our Transactional API to send push notifications.  As Amy mentioned, you can send push notifications using campaigns and broadcasts, but you can now also call the transactional API to trigger a push notification.

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2 replies

Amy
  • Amy
  • 5 replies
  • May 4, 2023

Hello! 

Push notifications can only be sent by setting up campaigns or newsletters.

API calls/webhooks/events can then be used to trigger those newsletter and campaigns. The push notification itself would need to be built out separately, then be triggered by the API call(s).

More on API-triggered broadcasts: https://customer.io/docs/api-triggered-data-format/

Hope this helps but let us know if you've got other questions.

Cheers!

ljho
  • ljho
  • 13 replies
  • Answer
  • May 9, 2023

Hi @kimberly01, we recently extended our Transactional API to send push notifications.  As Amy mentioned, you can send push notifications using campaigns and broadcasts, but you can now also call the transactional API to trigger a push notification.

LJ, product@customer.io

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