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What happens if a customer match many attributes?


I would like to send out nofications to users based on an attribute but I don’t want the same user to get two nofications. Is the user only getting one nofication, the first one in line from left? Just wanna make sure.

 

Best answer by Penny

Hi @Stina

 

Based on your workflow on the multi-split branch, you’re absolutely right that the conditions are evaluated from left to right. As soon as they match a condition, they will flow down that particular path (and not be checked against the remaining conditions of the path). 

 

So, if each path leads to one message, even though someone might have an attribute that might match more than 1 of the conditions, they would not receive more than 1 message, as they would flow down that path vertically. 

 

Hopefully, this helps to clarify! :)

​Best,

​Penny

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Penny
  • July 29, 2024

Hi @Stina

 

Based on your workflow on the multi-split branch, you’re absolutely right that the conditions are evaluated from left to right. As soon as they match a condition, they will flow down that particular path (and not be checked against the remaining conditions of the path). 

 

So, if each path leads to one message, even though someone might have an attribute that might match more than 1 of the conditions, they would not receive more than 1 message, as they would flow down that path vertically. 

 

Hopefully, this helps to clarify! :)

​Best,

​Penny


  • Scholar
  • July 29, 2024

Yes, thank you!


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