Hi
I’ll be happy to better understand how the push & in app works exactly.
At the moment, i have few campaigns configured with push notifications.
If im inside the app and receive the push, i see it as in-app.
It doesn't work all the time, so i wonder if its related to configuration?
Do i have an option to turn it off if i would like to?
Thanks
Hi BarakS
This is Byron from the technical support team. We’ll likely need to gather some additional details from you, along with a link to your campaign so that we can review your set up. Could you email the Customer.io support team at win@customer.io with details of your issue and enable support access for your account so that we can troubleshoot the issue?
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