My product team informed me we can not integrate the SDK documentation without creating issues in our app. Is there a way I use JSON to send a rich push without the SDK?
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@majormase , yes you can use JSON to send a rich push without the SDK. When you’re creating the rich push notification, switch to the Custom Payload tab to access the JSON editor.
More about custom payloads, and some starting JSON is available in the Customer.io docs here.
Thank you for the support! I followed the instructions on the document you provided, but it looks like the JSON is invalid and won’t display an image. Do you have any other solutions?
When you mention that the JSON is invalid, are you getting a warning in the editor or not seeing the image on your device?
And are you testing on iOS, Android or both?
I am seeing the error message saying the JSON is invalid and I am not seeing the image load on my devise. I am testing on both Android and iOS.