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Will Customer.io work on all browsers?

  • February 23, 2023
  • 1 reply
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Are all browsers supported in Customer.io? In other words, can I access Customer.io on any web browser? Including mobile devices? For clarity, I’m talking about https://fly.customer.io/. Thank you!

Best answer by Michelle

Hi CianMag! 

Great question! I’d be glad to answer. 

We actively test our user interface with the latest two major versions of Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari.

You might find that a different browser or an earlier version works for you. But, if you run into trouble in our UI, you may want to update your browser or switch to a supported platform to make sure that you haven’t encountered a browser-based issue.

You can use fly on your mobile devices assuming they have compatibility with the browsers we support above but smaller screens often make for more scrolling and zooming effort than what you would find from a desktop experience. 

Hope that helps! Thanks for the question! 

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  • February 23, 2023

Hi CianMag! 

Great question! I’d be glad to answer. 

We actively test our user interface with the latest two major versions of Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari.

You might find that a different browser or an earlier version works for you. But, if you run into trouble in our UI, you may want to update your browser or switch to a supported platform to make sure that you haven’t encountered a browser-based issue.

You can use fly on your mobile devices assuming they have compatibility with the browsers we support above but smaller screens often make for more scrolling and zooming effort than what you would find from a desktop experience. 

Hope that helps! Thanks for the question! 


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