Hi Customer.io users! Wondering if anyone has this setup in their workspace- is it possible to configure a slack notification to notify a specific person within my organization when a user behaves a certain way? For example, notify an account manager when one of their accounts incurs overages or is about to hit overages?
I don’t necessarily want messages like this to clog up other channels when it’s only relevant to one person, in this case, their account manager.
Best answer by mattView original