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Push Notification Low Deliverability

  • August 17, 2023
  • 1 reply
  • 161 views

My push notifications do not deliver to everyone on my list. They only deliver to a small portion. Sometimes, this number fluctuates. What could be the cause?

Best answer by Ryan_cio

Hi Simi,

This sounds like something that we might need to take a closer look at. Could you reach out to win@customer.io with more information about the push deliverability issue. I’d also recommend doing the following:

Thanks and we’ll keep an eye out for your message to keep looking into this with you!

Ryan

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1 reply

Ryan_cio
  • 49 replies
  • Answer
  • August 18, 2023

Hi Simi,

This sounds like something that we might need to take a closer look at. Could you reach out to win@customer.io with more information about the push deliverability issue. I’d also recommend doing the following:

Thanks and we’ll keep an eye out for your message to keep looking into this with you!

Ryan


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