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In-app messaging use cases: how are you using it?

  • September 8, 2022
  • 2 replies
  • 140 views

I’m curious how you all are planning to use in-app messaging now that it’s in open beta. 

 

I’m planning to use it to display a welcome message to first-time web visitors to introduce the the site. 

2 replies

  • Novice
  • 8 replies
  • September 9, 2022

I am super excited to use the web in-app to inform about special promotions and offers to my repeat customers! 


NancyB
  • Scholar
  • 9 replies
  • September 14, 2022

There are so many ways I think we’ll be able to use this feature. We’ve got customers who, while they still use our app, have been unreachable via email. Being able to segment these folks in a campaign and branching to send them an in-app notification (vs. another email they probably won’t open) will be a key strategy for us to re-engage with them. 

We’re also planning to use broadcast in-app to notify our users about a new feature or when something is not working quite right. 😱 


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