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I want to add 2 reply to emails on my customer io can i do that?

  • December 13, 2023
  • 3 replies
  • 441 views

I want to add 2 reply to emails on my customer io can i do that?

Best answer by Jordan

Hey @userT ,

 

At this time, we do not currently support sending multiple email addresses in the `reply-to` header. We have an open feature request we’re tracking to bring this to Customer.io and have “upvoted” that request on your behalf for our Product team to review.

 

Don’t hesitate to reach out if you have any other questions.

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3 replies

Jordan
  • Novice
  • 40 replies
  • Answer
  • December 13, 2023

Hey @userT ,

 

At this time, we do not currently support sending multiple email addresses in the `reply-to` header. We have an open feature request we’re tracking to bring this to Customer.io and have “upvoted” that request on your behalf for our Product team to review.

 

Don’t hesitate to reach out if you have any other questions.


  • Novice
  • 6 replies
  • December 13, 2023

As a simple alternative, you can set an auto forward on the current ‘reply-to’ email to send a copy of all replies to the other email id too. 


marcoperson250

Thanks for sharing your Experience.


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