Hi Everyone,
I’m struggling with using the design editor for In-App messaging, all the templates default to sizes that are formatted for mobile phone. Our product is primarily used as a web app and I simply want to make the message format wider, how do I adjust that from the design editor?
Thanks in advance.
Best answer by Byron
Hi Sean,
At this time, the in-app editor does not provide options to resize the in-app message container.
When sending in-app messages to a website, you could send them so they’re attached to a container on your site by using the inline positioning option and inputting the container’s `id` value. By doing this, you can use CSS to style the container on your website to the desired size and when the in-app message is received, it should adjust to fit the styled container. Give it a try and see if that works out for you!
Here’s a little more info from our docs: https://customer.io/docs/journeys/send-in-app-message/#display-and-position
Hi Sean,
At this time, the in-app editor does not provide options to resize the in-app message container.
When sending in-app messages to a website, you could send them so they’re attached to a container on your site by using the inline positioning option and inputting the container’s `id` value. By doing this, you can use CSS to style the container on your website to the desired size and when the in-app message is received, it should adjust to fit the styled container. Give it a try and see if that works out for you!
Here’s a little more info from our docs: https://customer.io/docs/journeys/send-in-app-message/#display-and-position
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