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How do I integrate my Whatsapp?

  • 5 January 2023
  • 1 reply
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  • 2 replies

Hi everyone, 

 

Trying to enable WhatsApp in my Customer.io account. I already have a Twilio account, but how do I integrate them so I can start sending SMS?

Best answer by SuperNat

Hey Lucy, this is something that requires a couple of setup steps which you’ll need to run through with Twilio, and then our Technical Support team will be able to enable WhatsApp in your account. 

We’ve got a full rundown of what you’ll need to do in our doc:

https://customer.io/docs/whatsapp-messages/

Great to hear you’re expanding your message types with us! Would love to hear how you’re using WhatsApp if you have a moment to share with the Community.

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  • Community Manager
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  • January 9, 2023

Hey Lucy, this is something that requires a couple of setup steps which you’ll need to run through with Twilio, and then our Technical Support team will be able to enable WhatsApp in your account. 

We’ve got a full rundown of what you’ll need to do in our doc:

https://customer.io/docs/whatsapp-messages/

Great to hear you’re expanding your message types with us! Would love to hear how you’re using WhatsApp if you have a moment to share with the Community.


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