Existing person added to segment

  • 28 October 2023
  • 1 reply

How can I add an existing person to a segment in customer io?


Best answer by Penny 30 October 2023, 05:13

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Userlevel 4

Hey @kelseyw ,


This will depend on whether the segment is a data-driven segment or a manual segment. 


For a data-driven segment, the person would need to match the conditions of the segment. For example, if the segment requires that a person has a certain attribute, you would need to add that attribute to the profile so they qualify for the segment. 


For a manual segment, you can:

Hopefully this help to clarify and get you moving along in the right direction. ◡̈