If i delete a user, can i add them back with the same identifiers?
Best answer by ami-jones
View originalIf i delete a user, can i add them back with the same identifiers?
Best answer by ami-jones
View originalHi!
Good question, as this is something that can catch you out if you don’t have a full scope of understanding on how this action truly works.
This doc does a great job of giving the full story:
https://www.customer.io/docs/deleting-users/
The main part to call out is the piece where it details the difference between suppressing a profile at the deletion stage, or just deleting it without suppression.
If you suppress a person:
forgotten (anonymous)
entries for suppressed identifiers.If you don’t suppress an identifier:
So, it sounds like the latter is what you want to do. It’s a good way to handle your profile limits while also leaving your options open for reactivation.
Hope this explains well enough for you!
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