Hello
I’m trying to access a basic piece of collection data ‘coupons’ within an email that I set up with a query.
It’s an absolutely vanilla use case as described in the docs, yet I can’t access it. What’s going wrong?
Thanks,
Jon
Solved
Cannot access Collection data in Emails
Best answer by Felix
Hey Jkhamler,
the testing does not work because the preview is only for the email, not the entire journey. Therefore, I recommend to do a live test by seleting only...
- a seedlist segment as trigger or
- create a trigger-based campaign and use a test event such send_coupon_code_testing (send yourself the event manually in profile > options > send event).
Although I selected only one result, I still had to work with the for-loop. Here is what worked for me:
Hope that helps 😁
Felix
1 person likes this
Hey Jkhamler,
the testing does not work because the preview is only for the email, not the entire journey. Therefore, I recommend to do a live test by seleting only...
- a seedlist segment as trigger or
- create a trigger-based campaign and use a test event such send_coupon_code_testing (send yourself the event manually in profile > options > send event).
Although I selected only one result, I still had to work with the for-loop. Here is what worked for me:
Hope that helps 😁
Felix
More questions? Shoot me a message by clicking on my name. We are a certified customer.io agency. Happy to help!
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