In my scenario my transactional messages go to two channels: push and email.
Some problems in this way to me:
- To do that in customer.io I need to create two transactional messages, one each channel;
- To email transactional message I need pass to (email) on payload by api/sdk. This not make sense to me if I alredy need pass identification too (identification.id is requred);
To solve this, I want use campaign triggered by webhook and handle all I need in workflow.
This is ok looking by best practices or you suggest another way?
