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Unsubscription link {% manage_subscription_preferences_url %} doesn't work


I've upgraded Liquid for a single message.

{% unsubscribe_url %} - this link worked before the upgrade and works after.

I decided to replace this link with {% manage_subscription_preferences_preferences_url %} - and it doesn't work. When I click on it, it opens "Page not available" window with HTTP ERROR 400.

Subscription center is enabled!

Best answer by Felix

Hey Ross, 

good to hear that. It still shouldn't be a 404 page. Your subscription center should still show up with a not that this is what your customers will see and that it is only a preview... Seems to be a bug

 

Best,

Felix

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5 replies

Felix
  • Novice
  • 211 replies
  • March 20, 2024

Hey Ross, 

Can you double check if you used exactly this liquid code:

{% manage_subscription_preferences_url %}

You had a mixup in your post 😁

Hope that helps, 

Felix


  • Author
  • Novice
  • 3 replies
  • March 20, 2024
Felix wrote:

Hey Ross, 

Can you double check if you used exactly this liquid code:

{% manage_subscription_preferences_url %}

You had a mixup in your post 😁

Hope that helps, 

Felix

I made a mistake in the post πŸ˜…,

But the layout has the correct liquid code and it still doesn’t work.


Felix
  • Novice
  • 211 replies
  • March 20, 2024

Hey, 

No worries. Can you do the following for me plesse:

- send yourself a live test email (because it might be an issue with the preview link in the editor)

- insert the Liquid with the liquid editor

- paste the link that shows the 404 page here

 

πŸ™‚


  • Author
  • Novice
  • 3 replies
  • March 21, 2024

It's Solved!

This link works, in case you program the message (or click "Send Now")

In the preview or test email, the liquid link doesn't work


Felix
  • Novice
  • 211 replies
  • Answer
  • March 22, 2024

Hey Ross, 

good to hear that. It still shouldn't be a 404 page. Your subscription center should still show up with a not that this is what your customers will see and that it is only a preview... Seems to be a bug

 

Best,

Felix


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