Is there anyway to Sync all of our Social Media Icons across all of our Email Campaigns? I see how to edit each one manually, but if we wants to have the same design, same order of logos, and URL, do we have to do it manually one-by-one for each of our email campaigns?

Hey @CarsonGalloDepending on the email editor you’re using, you can dothe following:On the Drag and Drop editor — Use Saved Rows:https://customer.io/docs/journeys/drag-and-drop/#use-a-saved-rowIf you’re writing in HTML (in the Code editor or within an HTML block in theDrag and Drop editor) —Save and reuse the HTML as a snippet:https://customer.io/docs/journeys/snippets/If you’re using the Rich Text / Code editor — Add the social iconsas part of your footer within your Layout:https://customer.io/docs/journeys/customizing-layout-starters/

One additional comment, whilechanging a Layoutwill immediately apply the changes to every email that uses said Layout. Changes to Drag and Drop Editor emails are one-off. You will need to got to each drag and drop email you’ve already created and replace the content with your saved row or your custom HTML.Hey@CarsonGalloDepending on the email editor you’re using, you can dothe following:On the Drag and Drop editor — Use Saved Rows:https://customer.io/docs/journeys/drag-and-drop/#use-a-saved-rowIf you’re writing in HTML (in the Code editor or within an HTML block in theDrag and Drop editor) —Save and reuse the HTML as a snippet:https://customer.io/docs/journeys/snippets/If you’re using the Rich Text / Code editor — Add the social iconsas part of your footer within your Layout:https://customer.io/docs/journeys/customizing-layout-starters/

Sync Social Media Icons

Userlevel 2

Jordan
Novice
38 replies
7 months ago
21 September 2023
Answer

Hey @CarsonGallo

Depending on the email editor you’re using, you can do the following:

On the Drag and Drop editor — Use Saved Rows: https://customer.io/docs/journeys/drag-and-drop/#use-a-saved-row
If you’re writing in HTML (in the Code editor or within an HTML block in the Drag and Drop editor) — Save and reuse the HTML as a snippet: https://customer.io/docs/journeys/snippets/
If you’re using the Rich Text / Code editor — Add the social icons as part of your footer within your Layout: https://customer.io/docs/journeys/customizing-layout-starters/

Userlevel 2

One additional comment, while changing a Layout will immediately apply the changes to every email that uses said Layout. Changes to Drag and Drop Editor emails are one-off. You will need to got to each drag and drop email you’ve already created and replace the content with your saved row or your custom HTML.

Hey @CarsonGallo

Depending on the email editor you’re using, you can do the following:

On the Drag and Drop editor — Use Saved Rows: https://customer.io/docs/journeys/drag-and-drop/#use-a-saved-row
If you’re writing in HTML (in the Code editor or within an HTML block in the Drag and Drop editor) — Save and reuse the HTML as a snippet: https://customer.io/docs/journeys/snippets/
If you’re using the Rich Text / Code editor — Add the social icons as part of your footer within your Layout: https://customer.io/docs/journeys/customizing-layout-starters/

One additional comment, while changing a Layout will immediately apply the changes to every email that uses said Layout. Changes to Drag and Drop Editor emails are one-off. You will need to got to each drag and drop email you’ve already created and replace the content with your saved row or your custom HTML.

Hey @CarsonGallo

Depending on the email editor you’re using, you can do the following:

On the Drag and Drop editor — Use Saved Rows: https://customer.io/docs/journeys/drag-and-drop/#use-a-saved-row
If you’re writing in HTML (in the Code editor or within an HTML block in the Drag and Drop editor) — Save and reuse the HTML as a snippet: https://customer.io/docs/journeys/snippets/
If you’re using the Rich Text / Code editor — Add the social icons as part of your footer within your Layout: https://customer.io/docs/journeys/customizing-layout-starters/

It’s for this reason I’m a big fan of snippets! When you get to the point of having hundreds of emails, making one change instead of 100 is a life saver. You can create a snippet for the whole row, or create a snippet that represents the image url for each one individually. Kind of up to you.

Userlevel 4

@boostmyemail I saw that Beefree released a feature called “synched rows”. That way you can even work with the drag&drop editor to makes changes that apply to more than one message automatically.

I hope the CIO team is implementing it asap 😉 Here are some resources:

Best,

Felix

Sync Social Media Icons

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