I’ve set up a webhook so I get an event when en email is opened or a link in an email is clicked. I would like to map this information to a specific email and a specific link in the email. Is there a way to retrieve the message templates and the links in them?
Userlevel 2
Hi
You can use a webhook action to your workflow and add the specific link into a profile attribute.
By doing so, you can leverage Liquid to retrieve the links and add them into your email templates.
You can learn more about it here: https://customer.io/docs/journeys/webhooks-action/.
Best,
Mau
That’s not what I’m looking for. I’ve set up a webhook in Data Pipelines, so I get notifications when users click links in emails we have sent out via customer.io. The data we get may look like this:
{
"event": "Email Link Clicked",
"properties":
{
"action_id": 88,
"campaign_id": 1,
"customer_id": "xxxx",
"delivery_id": "xxxx",
"href": "https://xxx.xxx.xxx",
"journey_id": "xxxx",
"link_id": 2,
"recipient": "john@doe.com",
"subject": "Welcome to your new workspace",
"userId": "xxxz"
},
"type": "track",
}
This data contains a link_id, I would like to map that to a specific link in our message template. I can probably do that manually, but would prefer to automate that process.
Hans
Reply
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.