I created an email survey with a single question (yes/no question). Clicking on any of the answers will open the browser and submit the answer to Google Forms automatically.
Now I’m trying to create a segment of users who clicked “Yes” or “No”. I thought that through Customer.io I would know what specific link the user clicked. Is it possible?
Thanks!
Best answer by EM92
Found out how: Using “Segments” I create a segment using the parameters:”Email” > [Select a specific email / or every email] > “have ever” > “been clicked“ > “on tracked link matching” > [URL that you want to track]
Found out how: Using “Segments” I create a segment using the parameters:”Email” > [Select a specific email / or every email] > “have ever” > “been clicked“ > “on tracked link matching” > [URL that you want to track]
Hey EM92,
that's exactly how I would do it as well. You can also use Regex expressions within this field. For me the wildcard (*) helps always a lot.
*yes* would select everyone that clicked an url where "yes" is present, no matter where in the url.
Hope that helps,
Felix
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