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Email not sent to BCC recipient


Hello,

I would like my email campaign to  be sent to my target people and also to a CCI email of my choice like for example :

 

I sent an email to hundreds of people

and also this one email is sent (CCI) to one email address of my choice (a person)

 

I tried using the BCC option (crossing and uncrossing it) as the campaign was on “draft” status, i sent a test to the target people, they received it but not the email address I put on the BCC option.

 

Could you help me please ?

Thanks

Best answer by Felix

Hello Alison,

have you tested the “Fake BCC” otipon as well? I also think testing it via draft might not work here. You create and start a “live test” in which you selected only a seedlist of emails while starting the campaign as a normal one and see if you receive the BCC email.

Hope that helps,

Felix

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3 replies

Felix
  • Novice
  • 211 replies
  • Answer
  • June 5, 2023

Hello Alison,

have you tested the “Fake BCC” otipon as well? I also think testing it via draft might not work here. You create and start a “live test” in which you selected only a seedlist of emails while starting the campaign as a normal one and see if you receive the BCC email.

Hope that helps,

Felix


  • Author
  • Novice
  • 2 replies
  • June 15, 2023

Hello Felix,

Thanks for your answer.

I tried again after putting the campaign in live mode and it worked perfectly. I used to “Fake BCC” option.

You were right, it doesn’t work if it’s a draft.


Felix
  • Novice
  • 211 replies
  • June 15, 2023

Hey Alison,

glad to hear that 🙃


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