If an email is uploaded and edited to the WYSIWYG content editor in HTML, can I edit that email using the WYSIWYG editor without manually editing the HTML code?
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Right now it’s not possible to convert a Drag & Drop email into a HTML email. You can however, add HTML as a building component to it.
Hope this helps :)
There are three editors, and each has some tools for working with HTML: https://customer.io/docs/email-editors/
If you choose to import the HTML into the code editor, there is a really helpful tool for working with HTML emails visually: Inspect Mode. It let’s you visually select items within an email to more easily understand where in the HTML you need to make changes: https://customer.io/docs/email-code-editor/#inspect-element-mode
If you choose the Rich Text editor, there there is some limited visual editing you can do on the HTML you import - things like changing the text and basic formatting.