If an email is uploaded and edited to the WYSIWYG content editor in HTML, can I edit that email using the WYSIWYG editor without manually editing the HTML code?
Editing emails across editors
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Hey Jeff!
Right now it’s not possible to convert a Drag & Drop email into a HTML email. You can however, add HTML as a building component to it.
Hope this helps :)
There are three editors, and each has some tools for working with HTML: https://customer.io/docs/email-editors/
If you choose to import the HTML into the code editor, there is a really helpful tool for working with HTML emails visually: Inspect Mode. It let’s you visually select items within an email to more easily understand where in the HTML you need to make changes: https://customer.io/docs/email-code-editor/#inspect-element-mode
If you choose the Rich Text editor, there there is some limited visual editing you can do on the HTML you import - things like changing the text and basic formatting.
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