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I am using the native countdown timer of CIO in an Email Template. It provides only basic customization to it like font style, color and background. I want make the time more attractive using some CSS property. but I am not able do that. Is there any way to do so.

{% countdown point:64 font:roboto weight:light fg:000000 bg:f2f6f9 time:"2024-01-04 12:00:00 (GMT)" locale:en looping:true resolution:S frames:2 %}



Also, I want to change the font family of the Email body. The documentation is saying it will be implemented on the limit email platform except Gmail. Is there any way to change font family for Gmail also

Hi @paswansunny 

At the moment, I’m afraid any additional CSS customisation to the Liquid countdown timer is not supported. One possible workaround could be to use an external countdown tool like https://countdownmail.com/ which might offer more customisation options and incorporate the HTML generated from there into your email.

Regarding the limitation of custom fonts, the limitation is actually coming from Gmail and not on Customer.io’s side of things. I'm happy to share this external resource, which would dive into this in greater detail: https://www.litmus.com/blog/the-ultimate-guide-to-web-fonts. 

I do hope that this helps to clarify! :)

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