Hi all,
I noticed that newly created emails in Customer.IO send to {{customer.email}} by default, but our service mandatorily collects first and last name so I’m thinking of doing this instead:
{{customer.first_name}} {{customer.last_name}} <{{customer.email}}>
Is there a benefit to doing it in one way or the other? For some reason, it just feels right to me that, if we have their first and last name, we’d use that in our email TO line. But maybe I’m missing something.
One more question: is it possible to change the CIO default, so I don’t have to update it to the above every time?
Thanks!
TOM