how to investigate attribute update details in CIO

  • 7 December 2023
  • 1 reply

Hi there!
i have following attribute license_renewal set to 1
how can i check, when and how (API call, Customer IO Campaign, third party API call etc) it was updated.
I do not see any info in activity tab
Thanks in Advance!


1 reply

Userlevel 4

Hi @eldar99 ,

Your screenshot where you’re filtering for the attribute change for the license_renewal attribute within the activity logs is definitely the right approach for this! 

However, our Activity Logs would only show the data for the past 30 days. Any activity that happens prior to that still exists on our backend servers for segmentation purposes but are no longer visible in the UI. 

Apologies I don’t have better news for you today but I do hope this helps to shed some light on what you’re seeing!