We have an integrated data feed from Snowflake to Customer.io and are looking at potentially assigning relationships to objects through this feed. Is there a way to do that? I see the API and UI methods, but no import/integration method. If that is not possible, is there a way to create an automation to assign the relationship based on an attribute we are already appending to a person’s profile? (Maybe as part of the workflow - say, ‘if [this] attribute = [this], assign [this] object relationship’?)
Solved
Assigning Relationships to Objects via Data Feed
Best answer by Penny
Hey
It is possible to create a relationship between a Profile and an Object via reverse ETL integrations such as Snowflake. 😊
I’ve linked our documentation on the Query Requirements here for your easy reference: https://customer.io/docs/journeys/snowflake-reverse-etl/#query-requirements
(The alternative is definitely also possible where you can create a campaign, and send a webhook request to our API to update the relationship.)
I hope this helps to point you in the right direction!
Hey
It is possible to create a relationship between a Profile and an Object via reverse ETL integrations such as Snowflake. 😊
I’ve linked our documentation on the Query Requirements here for your easy reference: https://customer.io/docs/journeys/snowflake-reverse-etl/#query-requirements
(The alternative is definitely also possible where you can create a campaign, and send a webhook request to our API to update the relationship.)
I hope this helps to point you in the right direction!
Reply
Most helpful members this week
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.