Newbie here. I sent out my first campaign and trying to find in the documentation/community how to build a follow-up workflow for anyone who clicked on a specific link in the email. We identified an issue with our Book Me app that wasnt allowing them to schedule a demo. So we want to send them an email follow up to book via a new tool.
Thank you!!
Hi
The best way to identify the people who clicked on a specific URL so that you can follow-up with them would be to use a data driven segment.
By creating a segment you can use a condition such as:
This will then pull in all of the people who were sent the email from your campaign and allow you to set up a segment triggered email to those who already clicked, as well as automatically follow-up to those who click the incorrect link going forward.
I hope that helps to provide you with clarity here,
If you need anything further, please do give us a shout. Cheers!
thank you! learning the tool and trying not to be intimidated by it.. i will give this a try today! thank you!
this worked! thank you!
Excellent to hear
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
