Our business has keys, but I haven't found how they can work in CustomerIO. Maybe you know how it can work?
Keys:
We have an attribute, for example, 'current_plan.' It is a string, and the business wants to track the attribute changing from 'one_state' to 'second_state.'
Only one transition from 'one_state' to 'second_state' is interesting; other types of changes are not interesting. For example:
null → 'second_state'
'other_state' → 'second_state'
From my little research, I haven't found what I need. I hope you can help me with it. Thanks!
Best answer by Felix
Hey Pkosykh,
If I understand you correctly you want to change attributes in case a person will be created or another attribute changes, correct?
If so, you can create a campaign that has only the “create or update a person” element in it. There can trigger the campaing either by the event in which the attribute with the values one_state or second_state is included or use a segment.
You can then use the “create or update a person” to set the attribute to first_state or second_state. In the example below I used the attribute fruit_name.
If I understand you correctly you want to change attributes in case a person will be created or another attribute changes, correct?
If so, you can create a campaign that has only the “create or update a person” element in it. There can trigger the campaing either by the event in which the attribute with the values one_state or second_state is included or use a segment.
You can then use the “create or update a person” to set the attribute to first_state or second_state. In the example below I used the attribute fruit_name.
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