I have an event “Travel booked”, with a departure_date. And I want to create a campaign “Your flight is tomorrow” on the date “departure_date - 1d”.
What I see in campaign are those.
Is there a way to do what I want ? Or do I need to create a fake event “departure_is_tomorrow” and send it from my backend ?
Thanks :D
Best answer by Penny
Hi
In this case, perhaps the best approach would be to use an event-triggered campaign, that is triggered by the event “travel booked”, and where the event attributes include “departure date”.
Then you can use a Wait Until action where people will be held after they perform the trigger event till 1 day before the timestamp specified in departure date, to move on to get your campaign message of “Your flight is tomorrow” and it might look something like this:
I hope this helps to get you moving along in the right direction! :)
Hi
In this case, perhaps the best approach would be to use an event-triggered campaign, that is triggered by the event “travel booked”, and where the event attributes include “departure date”.
Then you can use a Wait Until action where people will be held after they perform the trigger event till 1 day before the timestamp specified in departure date, to move on to get your campaign message of “Your flight is tomorrow” and it might look something like this:
I hope this helps to get you moving along in the right direction! :)
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
