Hi,
I’m creating a segment and want to only show emails where they contain a + sign.
However, this always shows as 0, even though there are many emails which include + sign.
How can I get round this / create a filter to show these?
Thanks,
Rupert
Solved
Segment condition 'Contains +'
Best answer by moretonr
Just found the answer myself!
Add a \ before the special character
Article here: https://customer.io/docs/data-driven-segments/#special-characters
Just found the answer myself!
Add a \ before the special character
Article here: https://customer.io/docs/data-driven-segments/#special-characters
Hi Rupert!
I noticed an issue with your condition. The “+” symbol is a special operator used for simple, regex-like matching, and not as part of the condition. This is causing pattern matching to occur instead of considering “+” as a character in the condition.
To resolve this, you can add a backslash ( \ ) to escape the pattern matching and include the “+” symbol as a character in the condition. This way, it will be treated as a literal character and not a special operator.
You can find more information about this in the following link: https://customer.io/docs/segments/#troubleshooting-segments
I hope this information is helpful to you!
I’m glad you were able to solve it, Rupert! 👏
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