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Kickbox Implementation Question

  • 21 August 2023
  • 2 replies
  • 29 views

Hi,

I’ve successfully setup Kickbox and CustomerIO to verify email addresses through the documentation.

What’s the best way to ensure all other automated campaigns only send to those with verified email addresses (i.e forms on our site).

Should we add the “Kickbox Deliverable Emails” segment as an AND segment condition to all automated campaigns? Sometimes people use fake emails so we want to prevent CustomerIO from trying to send to those people.
 

Thank you,
Mike

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Best answer by Penny 22 August 2023, 05:03

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Userlevel 4

Hey @kaptivkapital ,

If the profiles of people with the verified email addresses are added to the “Kickbox Deliverable Emails” segment automatically, then yes you’re absolutely spot on here! 

You would want to add this segment as an “and” segment condition to all your campaigns in order to only send to these verified email addressses. ◡̈ 

 

 

Thank you @Penny

 

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