Hi Everyone,
I’m trying to prevent in app messages from appearing on our user’s log in screens. I wanted to add a rule that prevented them from appearing on our url . For example “company.com/login”.
How would I create that rule in a campaign?
Thank you
Best answer by debbie_otua
Hey
While you can specify which page the message should be displayed (or set it to all pages by not selecting a page rule), I'm afraid in-app messages can't be configured to exclude specific pages. We have an open request for a feature like this so I have added your "vote" to it so that our Product team knows this is something that would be useful to you.
I apologize for not having a solution for you today, Sean. Thanks for reaching out!
Hey
While you can specify which page the message should be displayed (or set it to all pages by not selecting a page rule), I'm afraid in-app messages can't be configured to exclude specific pages. We have an open request for a feature like this so I have added your "vote" to it so that our Product team knows this is something that would be useful to you.
I apologize for not having a solution for you today, Sean. Thanks for reaching out!
Hey
While you can specify which page the message should be displayed (or set it to all pages by not selecting a page rule), I'm afraid in-app messages can't be configured to exclude specific pages. We have an open request for a feature like this so I have added your "vote" to it so that our Product team knows this is something that would be useful to you.
I apologize for not having a solution for you today, Sean. Thanks for reaching out!
How would I set the pages for it to appear on? How do I set the page rule?
How would I set the pages for it to appear on? How do I set the page rule?
Hello 👋
How to set those rules is showcased in this part of the docs: https://customer.io/docs/journeys/send-in-app-message/#page-rule
Let us know if you have any follow-up questions! 😊
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