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Question

Creating campaign based on conditions

  • December 19, 2022
  • 1 reply
  • 49 views

I am trying to create a campaign that is launched based on a condition set matching, as per instructions here: Verify deliverable email addresses with Kickbox | Customer.io Docs

However, when i create a campaign in my instance there is no option to enter a campaign “when they meet a set of conditions”.

 

Are the docs just outdated?

1 reply

Rachel
  • Community Manager
  • 24 replies
  • December 30, 2022

Hey there, 

 

Thanks for sharing this. Our platform is constantly improving and sometimes it takes us a bit to get the documentation updated. I have flagged this for our team. 

 

‘When they meet the conditions’ is now ‘When a person moves in or out of a segment’. 

 

 


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