Question

Integrating Twilio Link Shortening


Is there any plan to integrate Twilio Link Shortening into Customer.io? It would be a huge time saver as we could then use dynamic links in the SMS, and Twilio would automatically handle the longer links.

The POST request contains the required `To`, `ShortenUrls`, and `MessagingServiceSid` parameters, and the `Body` parameter contains a long link (not shortened).

 


2 replies

Userlevel 2

Hello,

Byron here from the Customer.io technical support team. We have a request open with our product team asking for a link shortener integration for SMS, so I’ve added your “vote” to the request. I also included a link back to this post in the request so if there is any movement on the request, we can reach back out to keep you updated.

Thanks Byron! Twilio seems like a really easy solve as they have done all the actual work, you just need to update the header from my understanding. 

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