I’d like to capture and store the first page_view and referrer for leads at the point their data is merged with anonymous activity.
how might I do this?
I’d like to capture and store the first page_view and referrer for leads at the point their data is merged with anonymous activity.
how might I do this?
Hi
When an anonymous profile is identified, all of the associated data would be merged with the anonymous profile.
One thing to note for anonymous events: https://customer.io/docs/journeys/anonymous-events/:
When you identify people, you can set an
anonymous_id
attribute, and we’ll associate any events with the matchinganonymous_id
that we received up to five minutes after youridentify
call. If you identify a person then try to merge anonymous events more than five minutes after theidentify
call, the anonymous events will not merge into the profile. If you want to merge anonymous events more than 5 minutes after the initial identify call, you must resend the events by updating the anonymous id of the event then sending another identify call where you update the anonymous id of the identified profile to the new anonymous event id.
Hopefully this helps!
Thanks for the reply. We use already and merge and track page views.
What I can’t work out is how to store attributes form page_view events longer than 30 days,.. eg capture them into a custom field against the customer record (*first_page_view for example) so that i can segment by customer traffic source or landing page
I just came to ask this exact question I’d like to use data from the user activity and store it as an attribute.
I can see the data is there for the user, but like Nick, I want to be able to store this as an attribute.
FWIW I tried to do it using a campaign, which is usually quite powerful for capturing event data and converting into attributes
but there’s no reference data for page views for some reason, even though is a system default event.
unfortunately all the event data is then wiped after 30 days so can’t be used for any analysis
Hi
Sorry for misunderstanding your original question!
And hi
I do apologise for not having better news on this front for you today!
Ok thanks
ill see if I can custom post it via segment
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