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Do see metrics in real time?

  • 21 February 2023
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Is it possible to upload/see marketing activities in real time to our CRM / Database (SQL Server / Azure SQL Database)? Im looking for metrics such as clicked in an ads campaign, opened an email, etc.

 

Thank you for your help!

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Best answer by caitlinboatright 22 February 2023, 16:44

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Thanks for your question, Maxine!

I believe you’re looking for Reporting Webhooks, which send real-time message activity events (e.g. sends, opens, clicks) as JSON in an HTTP POST. They’re useful in many cases, including analyzing message activity outside of Customer.io.

You can see all available events Reporting Webhooks can be triggered by in this article

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