Hi,
I’m working on a campaign and trying to figure out the best way to setup the following in CustomerIO.
I’m looking to achieve something similar to the image below. If someone doesn’t click on a tracking link in the 3 email sequence, I’d like to put them into a segment where we tag them for deletion to remove them from or system.
What’s the best way to achieve this? Would we use the True/False branch and then use events to create a segment Tagged for Deletion and those who clicked to remain active?
I would love some insight, thanks!
Mike
Best answer by Penny
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