Hello,
I have been trying to reach technical support but the technical support button in community section navigates me back to dashboard. Is there a way to contact the technical team?
Hello,
I have been trying to reach technical support but the technical support button in community section navigates me back to dashboard. Is there a way to contact the technical team?
Hey Emre,
there should be purple chat icon appear in the right bottom corner. There you can chat with the technical team. Sometimes it appears one after some time.
Hope that helps,
Felix
Thank you
For clarity on Felix’s comment, the chat option is only available for customers who are on our Premium and Enterprise billing plans.
Please feel free to let us know if you run into any issues with opening a support ticket, and we look forward to assisting you further. Cheers!
Thank you
For clarity on Felix’s comment, the chat option is only available for customers who are on our Premium and Enterprise billing plans.
Please feel free to let us know if you run into any issues with opening a support ticket, and we look forward to assisting you further. Cheers!
Hello, I do not have “Get help with an issue” option in that menu for some reason. Is there any other way to contact?
Hi
We look forward to hearing back from you and assisting!
Nice question! Thanks for putting this important question, Appreciate the effort taken by the team to solve your query. Its a great assistance that provided by Felix, he did a fabulous job As a student i am doing online training python course in delhi , so not enough time to visit regularly but i try to visit every weekend. Keep posting
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