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Restore deleted emails from campaign workflow

  • 15 May 2023
  • 1 reply
  • 140 views

I accidentally deleted and email, with the assumption that you could undo or it wouldn’t be saved instantly.

 

Although now i dont find undo or otherway to restore it. Does someone have a good suggestion?

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Best answer by Ryan_cio 15 May 2023, 12:32

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Hi there,

We’re not able to restore specific emails, but we can restore a campaign to a previous version that included the email. This will rollback all changes to the point before you deleted the email

If you’d like the Customer.io team to help you with this, send a message to win@customer.io including the date/time that you made the change, and we can look into whether this is possible for you.

Thanks,

Ryan

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